Far from being just a hardware and
component supplier, we offer end-to-end pre-sale, consulting, installation and
maintenance services. When you buy any of our systems, furniture or equipment –
to equip a lab, for example – you receive our complete commitment.
Starting with a pre-sales needs assessment, we identify your requirements and
prepare a project plan. This includes the equipment and layout, time lines and
dependencies. Installation is carried out quickly, with little or no impact on
your business or operations. We follow up installation with regular maintenance
during the warranty period, enhancing the long life of your asset and helping
you get the most out of it.
 Quality
Management
Squartec Est works to rigorous international quality standards over the project
lifecycle. We have procedures in place to plan and track client orders,
delivery, commissioning and repairs.
Our approach to quality is based on the plan-do-check-act cycle, with a fifth
component added -- measure. This has enabled us to prepare accurate scopes of
work, monitor execution, assess the results and identify variations
immediately. Any changes to project scopes can be incorporated systematically
and followed up. The final stage, measurement, provides us with performance
indicators that we then apply to our next projects.
The result is that your projects are completed on time, within budget, and to
the standards you expect. Any comments you may have on our work are fed back
into our quality management system to guide future projects.
Our quality management system covers every aspect of our work. For example, we
test and inspect the systems we install prior to commissioning, train and guide
our clients’ personnel where required, and have systems in place to plan and
implement maintenance work and upgrades as needed.
Some of the key areas of focus for our quality management processes are:
 Dedication
to continuous improvement |
| Responsibilities
for quality delegated to each level of the organisation |
| Built-in
reporting and compliance assurance mechanisms |
| Inspections
by our own teams and third parties where required |
| Performance
metrics for each department |
| Regular
audits |
| Fully
documented policies and procedures |
Safety,
Health and Environmental Management
We are committed to the security of our clients’ facilities and people and to
the safety and health of our own employees and sub-contractors. Our HSE
policies and procedures ensure that your site is protected from possible damage
during installation, and that any environmental or safety risks resulting from
our work are controlled.
Examples of our HSE management methods include:
| Pre-job
risk assessment and safety planning |
| Regular
health and safety audits |
| Site
inspections for HSE compliance |
| The
use of correct personal protective equipment(PPE) by all our staff |
| Assuring
that sub-contractors comply with clients’ HSE requirements |
| Incident
reporting procedures |
| Policies
and procedures updated annually |
| Post-project
reviews of LTA and LTI occurrences, if any |
| Standards-compliant
onsite work (for example, scaffolding and structures) |
These practices have given us an enviable record for onsite safety and
occupational health, benefiting our clients and our own staff.
One of the concerns our clients have when we install and commission facilities
is potential environmental damage to their buildings, units and workplaces. To
prevent untoward incidents of this kind, we have developed pre-project
assessment methods to identify environmental risks and hazards.
As a result, we have protective measures in place to control the handling and
use of chemicals, solvents, cleaning solutions and potentially hazardous
materials. Other possible environmental impacts are identified and recorded in
our risk registers and controlled through pre-job safety plans. |
